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Zia Chishti
Washington, DC
US
13 patents
15 Patents
US12355919
2025
Techniques for Data Matching in a Contact Center System
Afiniti AI Limited
0 cites
US12341928
2025
Contact Center System
AFINITI AI LIMITED
0 cites
US12120268
2024
Techniques for Benchmarking Performance in a Contact Center System
Afiniti, Ltd.
0 cites
US12120271
2024
Matching Using Agent/caller Sensitivity to Performance
Afiniti, Ltd.
0 cites
US12022029
2024
Techniques for Data Matching in a Contact Center System
Afiniti, Ltd.
0 cites
US11936817
2024
Techniques for Behavioral Pairing in a Task Assignment System
Afiniti, Ltd.
0 cites
US11922213
2024
Techniques for Behavioral Pairing in a Task Assignment System
AFINITI, Ltd.
0 cites
US11915042
2024
Techniques for Behavioral Pairing in a Task Assignment System
AFINITI, Ltd.
0 cites
US11876931
2024
Techniques for Benchmarking Pairing Strategies in a Contact Center System
AFINITI, Ltd.
0 cites
US11863708
2024
Matching Using Agent/caller Sensitivity to Performance
Afiniti, Ltd.
0 cites
US11831808
2023
Contact Center System
AFINITI, Ltd.
0 cites
US11743388
2023
Techniques for Data Matching in a Contact Center System
Afiniti, Ltd.
0 cites
US11695872
2023
Techniques for Benchmarking Performance in a Contact Center System
Afiniti, Ltd.
0 cites
US11611659
2023
Techniques for Behavioral Pairing in a Task Assignment System
Afiniti, Ltd.
0 cites
US11595522
2023
Techniques for Workforce Management in a Contact Center System
AFINITI, Ltd.
0 cites