19 Patents
- US125810162026Confirming Alignment Between Contemporaneous Visual and Audio Feedback of the Agent During Customer Calls
Bank Of America Corporation
0 cites - US125743632026System for User-initiated Authentication of an Electronic Communication Channel Using a Secure Computing Application Token
BANK OF AMERICA CORPORATION
0 cites - 0 cites
- US125631442026Systems and Methods for Generating Dynamic Links in Federated Data Channels
BANK OF AMERICA CORPORATION
0 cites - US125496692026System and Method to Evaluate Microservices Integrated in Interactive Voice Response (IVR) Operations
Bank Of America Corporation
0 cites - 0 cites
- US124564632025System and Method to Integrate Microservices in Interactive Voice Response (IVR) Operations
Bank Of America Corporation
0 cites - US124572952025Real Time AI/ML Based Monitoring and Triggering App to Destress Contact Center Associates
Bank Of America Corporation
0 cites - 0 cites
- US124389832025Communication Session Interruption and Dynamic Learning System
Bank Of America Corporation
0 cites - US123671272025Dynamic Response Generation Based on an Anomaly Associated with a Software Application
Bank Of America Corporation
0 cites - 0 cites
- US121539082024Source Code Conversion from an Original Computer Programming Language to a Target Programming Language
Bank Of America Corporation
0 cites - US121248282024Source Code Validation Based on Converting the Source Code to a Non-programming Language
Bank Of America Corporation
0 cites - US120802942024System and Method for Voice Controlled Automatic Information Access and Retrieval
Bank Of America Corporation
0 cites - US117985512023System and Method for Voice Controlled Automatic Information Access and Retrieval
Bank Of America Corporation
0 cites - US117829742023System and Method for Dynamically Identifying and Retrieving Information Responsive to Voice Requests
Bank Of America Corporation
0 cites - 0 cites
- US116578192023Selective Use of Tools for Automatically Identifying, Accessing, and Retrieving Information Responsive to Voice Requests
Bank Of America Corporation
0 cites