Patents/Inventors

William D'attilio

Brownsburg, INUS1 patent

2 Patents

US121479242024
Method and System for Dynamic Adaptive Routing of Deferrable Work in a Contact Center
Genesys Cloud Services, Inc.
0 cites
US117346242023
Method and System for Scalable Contact Center Agent Scheduling Utilizing Automated AI Modeling and Multi-objective Optimization
Genesys Cloud Services, Inc.
0 cites