Patents/Inventors

Rudolph L Mappus, IV

Plano, TXUS8 patents

5 Patents

US126138952026
Systems and Methods for Querying a Document Pool
JPMORGAN CHASE BANK, N.A.
0 cites
US125929962026
Method and System for Estimating Call Urgency for Improved Call Queue Management
JPMORGAN CHASE BANK, N.A.
0 cites
US125865722026
Systems and Methods for Intent Prediction and Usage
JPMORGAN CHASE BANK, N.A.
0 cites
US125875992026
Method and System for Estimating Call Durations for Improved Call Queue Management
JPMORGAN CHASE BANK, N.A.
0 cites
US119024692024
Method for Managing Call Queues for Recurring Customer Questions
JPMORGAN CHASE BANK, N.A.
0 cites