Phillip H. Keung

2 Patents

• US123154982025

  Computing Action Recommendation System for Facilitating Real Time Communication

  Amazon Technologies, Inc.

  0 cites
• US120733402024

  Accurate Individual Queue Level Metric Forecasting for Virtual Contact Center Queues with Insufficient Data, Using Models Trained at Higher Granularity Level

  Amazon Technologies, Inc.

  0 cites