Patents/Inventors

Jonathan Braganza

OttawaCA16 patents

10 Patents

US126213882026
Device, System and Method for Providing Machine Learning Prompts on a Call at a Contact Center Server
Mitel Networks Corporation
0 cites
US125482272026
Meta Verse Service Center Queuing Using an Avatar
Mitel Networks Corporation
0 cites
US123819812025
Customer Request Routing System Based on Customers and Agents
Mitel Networks Corporation
0 cites
US121908682025
Customer Advocacy Through a Virtual Assistant Coupled to a Contact Center
Mitel Networks Corporation
0 cites
US118182962023
Method to Supply Contact Center Resources During Overflow State Using Back Office Personnel
Mitel Networks Corporation
0 cites
US117985492023
Generating Action Items During a Conferencing Session
Mitel Networks Corporation
0 cites
US117507372023
Electronic Communication System and Method with Sentiment Analysis
Mitel Networks Corporation
0 cites
US117114072023
Automated Pausing of Audio And/or Video During a Conferencing Session
Mitel Networks Corporation
0 cites
US115703042023
On-demand Contact Center Electronic Communication System and Method
MITEL NETWORKS CORPORATION
0 cites
US115463922023
In-conference Question Summary System
Mitel Networks Corporation
0 cites