Harshit Kumar Sharma

4 Patents

• US125413612026

  System and Method for Lifecycle Management Optimization

  INCONTACT Inc.

  0 cites
• US121697112024

  System and Method for Lifecycle Management Optimization

  Incontact Inc.

  0 cites
• US119610312024

  System and Method to Gauge Agent Self-assessment Effectiveness in a Contact Center

  NICE Ltd.

  0 cites
• US116760942023

  System and Method for Determining and Utilizing After-call-work Factor in Contact Center Quality Processes

  NICE Ltd.

  0 cites