9 Patents
- US123870452025Method and System to Manage Tech Support Interactions Using Dynamic Notification Platform
EMC IP Holding Company LLC
0 cites - 0 cites
- US123219472025Method and System for Predicting Next Steps for Customer Support Cases
Dell Products L.P.
0 cites - US122719072025System and Method for Identifying and Remediating Unanswered Queries in Application Resolution Reports
EMC IP HOLDING COMPANY LLC
0 cites - US120080252024Method and System for Augmenting a Question Path Graph for Technical Support
EMC IP HOLDING COMPANY LLC
0 cites - US119416412024Method and System to Manage Technical Support Sessions Using Historical Technical Support Sessions
EMC IP Holding Company LLC
0 cites - US118094712023Method and System for Implementing a Pre-check Mechanism in a Technical Support Session
EMC IP HOLDING COMPANY LLC
0 cites - US117556092023Automatically Detecting Data Offloading Methods Using Data Bucketing and Machine Learning Techniques
Dell Products L.P.
0 cites - 0 cites